Terms & Conditions

Last Updated: 03/05/2025

Welcome to Maslan Wines. By accessing or using our website maslanwines.com and purchasing our products, you agree to the following terms and conditions. Please read them carefully. If you do not agree, please do not use our website.

1. ELIGIBILITY TO PURCHASE

  • You must be at least 21 years old to purchase alcohol from our Site.

  • By placing an order, you confirm that you are 21+ years old and that someone 21+ years old will be available to accept delivery.

  • Providing false information regarding your age is illegal and subject to prosecution.

2. SHIPPING POLICY

  • We currently only ship within the United States to states where direct wine shipments are legal.

  • We do not ship to certain states due to alcohol laws. Please check our Shipping Policy for details.

  • An adult signature (21+) is required upon delivery. If no one is available to sign, the shipment may be returned to us at your expense.

3. ORDER PROCESSING & FULFILLMENT

  • Orders typically ship within 3 to 4 business days.

  • If a product is out of stock or delayed, we will notify you as soon as possible.

  • We reserve the right to cancel orders due to fraud concerns, shipping restrictions, or pricing errors.

  • Once an order is placed, it cannot be modified or canceled unless you contact us within 24 hours of purchase.

4. RETURNS & REFUNDS

  • Due to alcohol regulations, all sales are final.

  • If your order arrives damaged, please contact us within 48 hours of delivery at maslanwines@gmail.com with photos of the damaged product.

  • Refunds or replacements are issued at our discretion.

5. PAYMENT & PRICING

  • We accept: Visa, MasterCard, Apple Pay

  • Prices are subject to change without notice.

  • Sales tax will be applied as required by law based on your shipping address.

6. RESPONSIBLE DRINKING DISCLAIMER

  • Please drink responsibly.

  • We do not promote excessive alcohol consumption or underage drinking.

  • By purchasing from us, you agree to consume our products legally and responsibly.

7. WEBSITE USE & INTELLECTUAL PROPERTY

  • All content on this Site, including text, images, and branding, is owned by Maslan Wines LLC and protected by copyright laws.

  • You may not copy, reproduce, or distribute our content without permission.

8. LIMITATION OF LIABILITY

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • This includes shipping delays, incorrect deliveries, website errors, or misuse of our products.

9. CHANGES TO TERMS & CONDITIONS

  • We may update these Terms at any time. The latest version will always be available on this page.

  • Continued use of our Site means you accept any changes.

10. CONTACT INFORMATION

If you have any questions, please contact us:

📧 Email: maslanwines@gmail.com
📍 Address: 1461 Main St, PO Box 24, Saint Helena, 94574
📞 Phone: (369) 210-8628